Why do I have to pay a HazMat fee to get my smoke grenades?
Can smoke grenades start fires?
How do I store my smoke grenades?
What do we mean by "cool burning?"
Why is there sometimes a one week lead time before my order ships?
How can I order less than the minimum quantity on the website?
Do you ship outside of the USA?
How many come in a 6 pack? (yea we get this a lot)
Q: Why do I have to pay a HazMat fee to get my smoke grenades?
A: Smoke products that have pull ring and electric style igniters are classified as a HazMat by DOT, so carriers impose this fee. Products with standard fuses do NOT require this additional fee. The fee is applied per box. Our hazmat products on the website have this fee built into the price. If you order two separate hazmat items, we will attempt to (and usually can) put the order into one box. We will then refund you the extra hazmat fee.
Q: Can smoke grenades start fires?
A: Our smoke grenades are unique in that they use non pyrotechnic, cool burning technology. However, there is a risk of fire when used in dry field conditions. Do not use smoke grenades in close proximity to flammable materials such as dry grass or dry leaves.
Q: How do I store my smoke grenades?
A: Keep your smoke grenades cool and dry. Moisture, humidity, and heat will reduce the shelf life of your smoke. Read warranty & storage info.
Q: What do we mean by "cool burning?"
A: We use the term “cool burning” to clarify that Sport Smoke products do not have an external flame, and compared to “military” type smokes, and most colored smokes, our products create much less heat, and have a lower risk of causing fire or injury. Sport Smoke products do generate heat – the smoke is hot as it exits the tube, and the tube body gets hot to the touch. Our Smoke quickly cools to ambient temperature – several inches from the tube it is no longer hot at all, and the smoke cloud will be the same temperature as the surrounding air.
Q: Why is there sometimes a one week lead time before my order ships?
A: At Sport Smoke we HAND MAKE each and every smoke grenade to order in our New Jersey factory. We choose not to stock large quantities of product because we want each of our customers to receive only the freshest smoke grenades. This is why Sport Smoke grenades are so reliable! When you buy from Sport Smoke you are receiving factory new grenades that are never outdated or surplus. **Many times we may have product on the shelf ready to ship however in general you should plan for a one week lead time.
Q: How can I order less than the minimum quantity on the website?
A: As the manufacturer it only makes sense for us to sell in bulk. If you would like to buy only a few grenades we suggest contacting a local retailer. If your local store does not carry Sport Smoke have them give us a call! They can order some for you.
Q: Do you ship outside of the USA?
A: Unfortunately we do not. We ship direct only within the continental US.
Q: How many come in a 6 pack?
A: 6 individual grenades
